The Flexibility Factor
Must-know strategies for managing change.

Your ability to successfully manage change and build effective work relationships
is the key to success in today’s complex business environment. The challenge is
discovering how to work in a positive way that fosters the achievement of
organizational goals. The Flexibility Factor is the first step and often seen as a
wake-up “call to arms,” motivating and moving leaders to be challenged by their
own flexibility. Flexing to cultural, generational, and behavioral differences is a
strategic advantage and awakens strong teams, improves communications and
morale. Managing and coaching Gen X is also included.

Expected Results

Regardless of your previous experience, you can always work smarter and
perform your job more effectively by focusing on the attitude you and others have
towards change. Become even more skilled than you already are by building an
anastrophic view rather than the more common catastrophic view in your
leadership perspective.

Amazing Effects

This presentation reveals valuable insights and ideas to help you attain a higher
level of enjoyment and accomplishment while inspiring the same in those around
you. Identify your leadership behavior, resistance to change and focus on new
measures to improve success and flexibility.

“Marsha’s presentation involved relevant and practical applications to business and personal relationships. She taught me skills to change my behaviors immediately and analyze my approach to be most effective in any situation”
– R.K. Russell – Chief Operating Officer,
Ice Miller Business Consultants

How you will benefit:

• Master emotions and how they translate into emotional intelligence.
• Understand values, beliefs, attitudes and perceptual processes.
• Hone your skills to stay motivated and energize others to change.
• Understand the differences between GenX, GenY and Boomers.
• Improve your understanding of staying flexible to cultural differences.
• Understand why eliminating the generation gap is critical.
• Focus on three keys so people will hear everything you say.
• How to give and receive objective criticism and keep emotions in check.
• Develop adaptability to improve the bottom-line in a changing environment.
• Techniques on listening more objectively.
• Avoid mistakes and conflicts that may result from misinterpreting others.
• Discover a new self-awareness by identifying strengths and considerations for
  improvement by applying the “Leadership Scorecard.”