1.  People form impressions about you based on:

A.      Likes and dislikes.

B.       Prejudices and stereotypes.

C.       Your background.

2.  Research indicates that one quality necessary to forming positive impression is:

A.      Trustworthiness

B.       Intellect

C.       Decisiveness

3.  Another attribute for making a positive impression is caring, which is demonstrated by:

A.      Accommodating others

B.       Showing concern for others.

C.       Negotiating win-win outcomes

4.  People admire someone who displays humility by:

A.      Unselfish behavior

B.       Giving in to keep the peace

C.       Possessing a quiet nature

5.  In business relationships, people will recognize your capabilities by:

A.      Your effective use of IQ.

B.       Past business success

C.       Competence and practical people skills.

6.  As people assess your intelligence, the qualities that carry the most weight are your::

A.      Appearance speech, and actions.

B.       Education and credentials.

C.       Vocabulary and body language.

7.        To create positive impressions, you must first:

A.      Dress appropriately

B.       Understand the stereotypes that someone might apply to you.

C.       Rid yourself of irritating habits.

8.  Personal appearance, body language, and voice form fist impressions because they:

A.      Can be processed quickly

B.       Suggest trustworthiness

C.       Communicate your viewpoints.

9.  To gain a favorable first impression:

A.      Maintain an up-to-date wardrobe.

B.       Practice your conversational skills.

C.       Prepare for every encounter.

10.The most helpful quality in creating a positive first impression is:

A.      A sincere smile

B.       Good posture

C.       A pleasant voice.

 

Answers: 

(Each correct answer is worth 10 points)

1.        B.  Prejudices and stereotypes form our impressions, leading to broad assumptions such as that certain clothing connotes professionalism, specific actions show caring, and maintaining eye contact suggests that you are trustworthy.

2.        A.  Be reliable and honest.  St. Augustine said, “When regard for the truth has been broken down or even slightly weakened all things remain doubtful.

3.        B.  Demonstrate sincere concern for the well-being of others, which makes them feel worthwhile.  Achieve success by building relationships based on being courteous and attentive.

4.        A.  Positive impressions occur when you’re modest and unselfish.  You can have a healthy ego without being self-absorbed or arrogant. 

5.        C.  Studies by Yale psychologist Robert Sternberg indicate that one of the most important traits of “the intelligent person” is people skills, which do not require a high IQ.

6.        A.  People assess your intelligence by credentials and experience, but appearance, speech, and actions carry much greater weight.

7.        B.  First impressions create judgments for future interaction.  Once a negative stereotype is applied to you, it is difficult to change.

8.        A.  These factors have a greater influence on initial judgments.  This is especially true in a job interview, where there is not enough time for the other person to gain more detailed information about your character traits.

9.        C.  Preparation is key.  Be clear about what you expect the outcome of the encounter to be, know something about the person or people you will be meeting and plan the impression you intend to make. 

10.     A.  A smile communicates positive qualities.  People perceive a genuine smile to portray a person who is sociable and likeable.